Business Continuity Manager - Madrid, España - Howden Group Holdings

Descripción

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it.

Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden Group Holdings for lots of different reasons, but they stay for the same one: our culture.

That's what sets us apart, and why we nurture and retain the best talent in the market.

Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden Group.

Howden Group Holdings is an international insurance intermediary group composed of several specialist Operating Entities.

You will play a crucial role in safeguarding the company's resilience through Business Impact Analysis (BIA), business continuity planning and implementation, annual reviews and scenario exercising.

This includes supporting the oversight and implementation of the Business Continuity Policy to ensure compliance with all legal and regulatory requirements.

Please note you will need to be in the relevant country to conduct workshops and exercises, therefore regular travel is required.

Role Responsibilities:

• Strategy and Planning- Engagement with our continually expanding European region to ensure robust business continuity plans are in place that are regularly reviewed, updated and tested.- Actively plans ahead for foreseeable risks to the operational continuity of the Group- Supports Crisis Management teams in the event of a disaster situation- Delivers high-quality advice to the business in a practical and commercially focused way concerning business continuity planning and any relevant matters that reduces risk, resolve issues and maximise the opportunity for the business to deliver on its goals- Supports the business in winning and retaining clients by contributing in a timely manner to due diligence requests- Develops and provides education and awareness of business continuity planning and instils a culture of preparedness within the organisation- Management and oversight of the mass notification tool
• Business Continuity Planning- Business Impact Analysis (BIA): Conduct BIA assessments to identify critical processes, dependencies, and recovery time objectives- Develop and maintain robust Business Continuity Plans (BCPs) to mitigate potential risks and ensure uninterrupted operations across Europe- BCP Reviews: Support Group entities to regularly assess and update their BCPs to reflect changes in business processes, technology, and organisational structure- Scenario Testing: Plan and execute scenario tests to evaluate the effectiveness and readiness of the BCPs, identifying areas for improvement- Stakeholder Management: Collaborate with internal and external stakeholders, including senior management, department heads, and external partners, to ensure alignment with business continuity strategies- Incident Response: Coordinate and lead response efforts in the event of a business disruption or crisis, minimising potential impacts and facilitating recovery
• Policy, Process and Procedures- Ensure all policies, procedures and audit requirements are strictly adhered to in line with best practice- Responsible for record-keeping and communication on business continuity issues- Participate in the ongoing review of internal policies, procedures, and professional relationships, to ensure that these are up-to-date and relevant
• Environment, Customer Focus and Relationships- Builds and maintains close links with peers, key internal and external stakeholders, working with the business and other functions to share information, identify risks and deliver business growth- Liaises with external auditors as required- Remains aware of external, industry, legal and regulatory developments etc., to ensure practices and outputs are of a sufficiently high standard- Conduct regular external analysis and attend external forums etc., to remain aware of industry developments and ensure practices and outputs are in line with best practice
• Technical- Management of a business continuity software system for the production, distribution, assessment and review of business continuity plans and BIAs across Europe and the UK to ensure these are in line with Group requirements- Works with the European & UK entities to identify their needs for business continuity advice and guidance and determines the best means of delivering these, balancing system requirements and compliance/best practice
• Regulatory and Compliance- The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting from all its employees throughout the Group- Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and Group- Ensures performance, HR, and T&C records are up to date and meet the Operating Entity and Group's requir