Claims Assessor, General Insurance Claims - Aia, Guipúzcoa provincia, España - AIA
Descripción
FIND YOUR 'BETTER' AT Blue Cross- We don't simply believe in being 'The Best'. We believe in better because there's no limit to how far 'better' can take us._
- We believe in empowering every one of our people to find their 'better' in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people including our own to live Healthier, Longer, Better Lives._
About the Role
Responsible for determining the validity and authorising settlement of insurance claims
Duties
- Handle A & H claims, travel claims in particular
- Process and approve claims in compliance with the Company's policies, guidelines & agreed service standards
- Proactive claims handling, including timely investigation on suspicious abuse claims
- Upkeep the claim status and undertake periodical reviews
- Assist in reports preparation
- Actively participates in team's meeting, enhancement in workflow, claims system, UAT and projects, as assigned.
- Maintain good client relationships with the insured, agents and other internal counterparts
- Basic knowledge of insurance principles and claims procedures & policies
- Able to work independently and meet service standards
- Selfmotivate, multitasks handling and adapt to a changing environment
- Sound negotiation, interpersonal and problem solving skills
- Good team player
- Proficient in Microsoft Word/Excel
- Diploma holder or above in any disciplines
- 2 years' of relevant A & H claims handling experience
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._
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