Customer Payments Analyst - Gijon, España - Ebury

Ebury

Empresa verificada

Gijon, España

hace 3 semanas

Publicado por:

Isabel García

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Descripción

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi.

We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

Customer Payments Analyst

Ebury León - 4 days in the office & 1 day working from home

Department:
Operations - Customer Payments

Responsibilities:

Instruction and verification of client payments, in accordance with internal processes and in line with internal SLAs
Completion and verification of payment beneficiaries, in accordance with internal processes
Complete allocated tasks with focus, and in a timely manner
Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed
Management of payment issues and queries relating to SWIFT and domestic payments, including processing of SWIFT query messages (MT199, MT192, MT195/6 and MT999), in line with internal processes and SLAs
Investigate nonreceived, short or returned payments, and process or escalate as required, in line with internal processes
Process payment returns and rejections, in line with internal processes
Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
Reconciliation of client funds and outbound payments sent and received across Ebury's network of bank accounts, across all back office systems, in accordance with internal processes
Investigation of unallocated and/or nonreceived funds, and rejection or escalation as required
Funding client trades, where manual funding is required
Verification of remitter bank account data
Assign currency accounts to clients as requested, and in accordance with internal guidelines

Requirements:

Solid understanding of different payment clearing schemes in the different jurisdictions in which Ebury operates
At least 1+ years of relevant experience in Fintech / International Payments or similar
Good knowledge of SWIFT in a crossborder payments context, including MT103 message types
Basic understanding of FX products offered by Ebury, including spot, fixed forward, window forward and nondeliverable forward
Proactive, with the ability to work within strict timeframes and under pressure
Diligent, with good attention to detail
Effective research skills with an ability to find solutions independently
Good communication skills, both written and verbal
Cooperative, and comfortable working in a team environment
Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
Motivated, with a desire to make Ebury a success

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About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide.

Cultural diversity is part of what makes Ebury a special place to be.

From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off:
in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including
Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._