Field Services Engineer - Barcelona - Tn Spain

    Tn Spain
    Tn Spain Barcelona

    hace 1 día

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    Descripción

    Nuestra consultoría de talento global, North Search, se sitúa como partner de empresas en transformación, ayudándoles a construir un potencial de talento sólido e innovador.

    En la actualidad, estamos colaborando con una empresa líder en el sector óptico, dedicada a la fabricación y distribución de dispositivos médicos y equipos de alta precisión relacionados con electromedicina.

    Con una sólida trayectoria en innovación y calidad, esta empresa comprometida ofrece soluciones avanzadas que mejoran la eficiencia y precisión en la industria, con un enfoque en la excelencia y servicio al cliente que ha consolidado su reputación como referente confiable y respetado en el mercado global.

    Misión del Rol

    Buscamos un perfil de Field Services Engineer para brindar soporte técnico, mantenimiento y seguimiento continuo a los clientes que utilizan dispositivos de electro-medicina.

    Responsabilidades

    • Proveer soporte técnico a clientes.
    • Diarizar y solucionar problemas técnicos relacionados con los equipos.
    • Reparar, instalar y explicar los equipos del porfolio.
    • Realizar seguimientos post-servicio para asegurar la satisfacción del cliente y el funcionamiento óptimo de los equipos.
    • Mantener registros detallados de las visitas de servicio, reparaciones y mantenimientos realizados.
    • Colaborar con el equipo de ventas y otros departamentos para proporcionar atención integral al cliente.
    • Estar al día con las actualizaciones y novedades técnicas de los equipos y herramientas ópticas.

    Habilidades y Conocimientos Requeridos

    • Experiencia en gestión técnica de equipos e instalaciones (Sector electro-medicina).
    • Ingeniería o CFGS en Electrónica, Informática o similar.
    • Dominio de herramientas informáticas.
    • Excelentes habilidades de comunicación y atención al cliente.
    • Capacidad para trabajar de manera independiente y en equipo.
    • Disponibilidad alta para viajar (Catalunya y Baleares) y realizar visitas a clientes.
    • Habilidades de diagnóstico y solución de problemas técnicos.

    Beneficios

    • Acesso a formación continua y programas de capacitación avanzada.
    • Posibilidades de crecimiento dentro de una empresa en constante innovación.
    • Formar parte de un equipo dinámico y profesional, enfocado en la excelencia y la innovación.
    • Pagina salarial atractivo con incentivos basados en el rendimiento.
    • Programas de bonos y recompensas por objetivos alcanzados.


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