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    • Assistant Hotel Manager - Barcelona - Meininger Hotels

    Meininger Hotels
    Meininger Hotels Barcelona

    hace 5 días

    Default job background
    De jornada completa
    Descripción

    Hotel Manager (f/m/d)

    MEININGER Hotel Barcelona

    Full-time

    We are seeking a highly motivated and experienced Assistant Hotel Manager to join our team at MEININGER Hotel Barcelona.

    As a leader in the hospitality industry, we pride ourselves on providing exceptional service and experiences for our guests.

    Your Tasks:

    • Motivate staff, ensure a pleasant and safe work climate, and good cooperation within the team and with other colleagues
    • Collaborate with the HR department to hire staff, ensuring a smooth on-boarding process
    • Lead regular individual and team meetings, developing skills and knowledge through training and workplace exchanges
    • Ensure all work equipment and information required for providing the best possible service is available and in good condition, continuously optimizing workflow and definitions
    • Use available tools to obtain feedback from guests, analyzing and categorizing it, driving activities, and implementing solutions in coordination with the Hotel Manager
    • Attend to guest complaints that cannot be resolved by the team, ensuring the guest is satisfied with the offered solution
    • Optimize room distribution through conscientious occupancy optimization, coordinating the optimal allocation of group rooms in coordination with the Groups department
    • Perform regular audits aligned with company standards, documenting them, and initiating corrective measures in coordination with the Operations Manager
    • Maintain an inventory management system, oversee stock-takes according to provided guidelines, and support the preparation of monthly closings

    Your Profile:

    • Minimum 3 years of relevant experience in leading a front-office team or similar
    • Enjoy leading a diverse, motivated team and are an inspiring personality
    • Experienced in working in a fast-paced environment
    • Excellent communication skills in Spanish and English
    • Solution-oriented and committed, with entrepreneurial thinking
    • Strong leadership skills, including coaching, mentoring, feedback, and training
    • Proficient with Microsoft Office suite and front office systems (Sihot, Fidelio)
    • Desire to travel occasionally

    What Meininger Offers:

    • Competitive salary
    • 25 vacation days plus an extra day for every year with Meininger (up to 5 days max.)
    • 2 extra paid leave days for Corporate Volunteering & VTO Programs
    • Access to our well-being platform, offering personalized 1:1 sessions with certified psychologists and lifestyle experts
    • Growth and development opportunities as part of an internationally expanding organization
    • Individual training & development activities
    • Staff nights at all Meininger hotels and Friends & Family discounts
    • Lively, open, and international corporate culture with flat hierarchies
    • Regular employee events and team activities

    Application:

    We welcome candidates from different backgrounds, cultures, life preferences, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

    Send us your CV, and let's explore how you can become a part of our dynamic team!

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