Billing Specialist for UK Market - Barcelona, España - Page Personnel

Descripción

Multinational Company in Barcelona

Billing and dispute Management processes include but are not limited to agreement master data, account set-up, invoice generation, dunning process, and coordination with customers and other departments to resolve/escalate their disputes.

• Associate will support not only the region assigned but also overall Billing and Disputes if needed
• Responsible for coordination with local finance teams, Customer Service, Sales, and Operations
• Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant
• Establishes and keeps good relationships with other teams
• 2-4 years of experience in Order to Cash, Billing and Collections or Customer service
• Open to work in international environments
• Working knowledge of OtC processes
• English as business language
• Team player in a multi-cultural environment
• High degree of orientation in customer service
• Good negotiation skills
• High School, Vocational Certificate, Post Secondary Diploma
• Knowledge of SAP Hana, CRM, Fiori and advance excel is a plus

Multinational environment

Office located in Barcelona

Hybrid model of working