Customer Service Representative - Barcelona, España - BCD Travel Corporate

BCD Travel Corporate
BCD Travel Corporate
Empresa verificada
Barcelona, España

hace 1 mes

Isabel García

Publicado por:

Isabel García

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Descripción

Bring your passion and energy to our growing team. We're hiring

Customer Service Representative (Remote)

  • Full time
  • Spain_
As a Customer Support Representative, you are the face of our company. You'll communicate and respond to a request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? - Read on


As a Customer Support Representative, you will

  • Professionally and quickly respond to inquiries and develop a positive working relationship with Customers, Operations and Vendors
  • Research, resolve and respond to customer and logs service issues within specified time period
  • Maintains and actively communicates current knowledge of the state of the various travel industries supported (air, car, hotel, etc.)
  • Uses industry and system knowledge to find the root cause of an issue, explore and find alternatives to advise/educate the customer

About you

  • Extensive knowledge within the corporate travel industry
  • Proficiency in Sabre GDS
  • Demonstrated problemsolving skills
  • Excellent customer service skills
  • Understanding of ARC rules and regulations
  • Excellent English language skills

Ab

out u

s

We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands.

We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense).

We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.


Your life at BCD
Working at BCD means connecting, collaborating and celebrating.

You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.

But don't just take our word for it Hear why people join BCD and more about the great perks of Life at BCD.


You'll be offered

  • Flexible working hours and workfromhome or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated
  • We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply._
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