Executive Relations Manager - Barcelona, España - ADP

ADP

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

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Descripción

Executive Relations Manager - Job Description

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Overview:
The ADP Global payroll team support the delivery of multi-country (International) Payroll Services across more than 140 countries.

ADP's international payroll services are delivered through selected network of specialist partners (being both ADP and non-ADP) located within each local country.

Our objective is greater a differentiated network, in comparison with other choices our Clients have, and driven in all dimension with strategic intent.

Role objective:

The purpose of this senior role is, in strong collaboration with the Partner Network Regional Manager to define and execute key aspects of business management and executive relationship for a Network of international payroll subcontracting Partners.

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New Countries & Partners - Global planning and selection of strategic partners in chosen territories
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Subcontracting Agreements - Negotiation & mgt and ongoing compliance with Corporate obligations

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Network Pricing Management:

Ownership of Partner pricing and other direct Partner costs

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Executive Relations:

Establish long term, mutually successful business relationships with business leaders

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Executive Escalations - Liaise and resolve major disputes in business & stubborn operational matters

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Compliance:

Ensure that ADP Compliance obligations are fulfilled by the Partners

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Project Engagement:

Ensure that Partners are engaged and deploying ADP's planned strategic initiatives and projects

II.

Responsibilities:

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New Countries & Partners

Global planning of new Countries Partners in line with strategic objectives
Identification, selection and of strategic Partners in chosen territories
Ensuring all new Partners are compliant and aligned with ADP requirements working in close collaboration with compliance and security teams

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Subcontracting Agreements

Negotiation & management and ongoing compliance with Corporate contractual obligations
Liaison and management of contractual framework in close relationship with Legal Counsel

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Network Pricing Management

Supporting price negotiations to drive mutually successful financial targets
Partner Profit & Loss
Analysis of profitability and proactive actions to address price comparisons
Make proactive approach to adjust irregularities and misalignment

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Executive Relations

Establish long term, mutually successful strong business relationships with business leaders
Explore other business relationships in support of wider geographical scope, service & backup approach
To chair & perform regular business reviews, document agreed actions and resolve outstanding points, using as input partner performance from Partner Operations, GSO and Corporate audits, partner engagement to new projects and initiatives
To control, manage and negotiate business activities with senior Partner representatives, including new business allocation in alignment with Partner Manager input relating to Operational performance
Coordinate and negotiate with Partners concerning priority projects deployments

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Executive Escalations

Act as primary liaison with ADP leaders and partners Executive contact to resolve any partner issues impacting service delivery, compliance with ADP standards
Non resolvable issues that can only be addressed with the most senior management
To manage, working closely with designated Partner Manager, all unresolved cases (and issues) escalated through the service delivery process requiring executive attention

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Compliance

At as main liaison point for Partner audit related activities
Contractual compliance monitoring in line with the Partner Assurance Programme
Ensure that Partners close action plans originated from Corporate Audit and GSO audits in due time

III

Qualifications:

Profile Experience/Skills:

10 years relevant business experience (industry or related knowledge applicable to Outsourcing Services)
Assertiveness, resolution and effective negotiation skills with senior business leaders
Able to actively facilitate business meetings and executive interactions
Work under guidelines and management: ability recommend/make sound business judgments
Be able to adapt concepts into workable policies
Mature and self motivated
Flexible and adaptable to work approach and times,
Service oriented and flexible attitude, well organized, self managed
International/multinational culture: Fluent in English: Other languages are an advantage

Education: