Datacentre Project Manager - Madrid, España - Microsoft

Microsoft

Empresa verificada

Madrid, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a

Datacenter Project Manager

DCPM).

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.

As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action #COICareers

Responsibilities:

As a Datacenter Project Manager, your success will be measured by:

_Data Center Operations_

Ensure compliance with data center business units and servicelevel policies.
Engage with appropriate teams and resources to execute tasks or projects.
Manage programs associated with area of responsibility.
Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
Participate in Root Cause Analysis (RCA) process as appropriate.

_ Service Delivery_

Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with mínimal disruption to the client/customer and business.
Learn the customer's business and maintain a strong customer focus.
Manage the assigned projects or programs to meet service delivery objectives and escalate to appropriate stakeholders to remove obstacles.
Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.

_Data Center Work Environment_

Share best practices; assist others in learning role, process, procedures.
Provide mentorship across data centers for specific expertise.
Seek training opportunities that meet the interest of the business as well as own career goals and objectives.
Suggest ways for reducing risk of performing maintenance; work with others to accommodate scheduling needs.
Suggest improvements in implementation based on depth of understanding.
Contribute to a positive team environment by learning and adopting best practices.
Contribute constructively during team meetings and in crossdiscipline collaborations within the service team.
Recognize priority of team success over individual achievement.
Collaborate and negotiate effectively with others and seek guidance from management to identify delegates to deliver results.

_Ownership_

In alignment with management priorities, hold self accountable for the endtoend service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.

_ Other_

Embody our culture and values.

Qualifications:

Required Qualifications:

High School Diploma or equivalent AND 1+ years industry experience
OR industry experience and college course work.

While not required, we also look for the following

Preferred Qualifications:

Experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

_ Background Check Requirements:
_
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

These requirements include, but are not limited to the following specialized security screenings: