Facilities Manager - Barcelona, España - JLL

JLL
JLL
Empresa verificada
Barcelona, España

hace 1 mes

Isabel García

Publicado por:

Isabel García

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Descripción
JLL supports the Whole You, personally and professionally.

Role Purpose
We currently have an exciting opportunity for a Facilities Manager.

The Facilities Manager will lead a team to ensure management of the day-to-day client activities for assigned property/facility and support the Account Lead by being the on-site key point of contact for key stakeholders and/or client.

The role will have responsibility for service quality, helpdesk task resolution, maintenance and operations, contract services, safe working practices, purchasing of material, equipment & supplies and site budgets accuracy.

What this job involves

  • Overall responsibility of the clients Barcelona COE location
  • Provide managerial overview and guidance of FC and Reception team as required
  • Management of key M&E monthly / quarterly deliverables for their site
  • Ensuring site specific statutory and PPM schedules are adhered to and reported to the Senior FM
  • Ensure Corrigo is reflecting the correct scheduling data
  • Leadership
  • Manage and mentor FM team
  • Ensure KPI deliverables are met and reporting is timely and robust
  • Develop and sustain a highquality well motivated team
  • Build and maintain an environment that supports teamwork, cooperation and performance excellence within team
  • Client/Stakeholder Management
  • Proactively engage stakeholders to ensure that on site client's expectations are met
  • Onsite key point of contact for Facilities in the client's premises


  • Vendor Management

  • Janitorial, Stationary, Courier services, Mail Rooms, Engineering, Catering consumables, Security arrangements
  • Provide support to clients CRE strategy including moves and changes
  • Attend monthly meeting with vendors to review service delivery, KPIs, monthly reporting requirements, portfolio changes communicated and general feedback sessions to ensure they are providing services accordingly
  • Monthly meetings with JLL sourcing lead to ensure vendors are up to date on contractual changes, review KPI % to ensure fee at risk is being reviewed and managed
  • Ensure FM associated consumable stock levels are managed accordingly and within budget
  • Track visitor volumes using client system on a weekly basis and report to the Client / RFM
  • Monitor and report against metrics such as waste volumes, occupancy levels and energy consumption as required
  • Support JLL and client initiatives such as CSR and DE&I
  • Support clients relationship with local landlord and/or agents ensuring tactical issues are affectively managed and escalating where necessary
  • Support Finance Management / Cost Control / Profitability
  • Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements
  • Ensure financial processes are followed at all times
  • Health & Safety Management
  • Ensure the provision of a safe working environment
  • Ensure compliance with statutory regulations on fire, health and safety standards
  • Day to day site Operations Management
  • Recommend continuous quality improvement practices and implement Industry Best Practice operations via Innovation process
  • Implement building procedures and performance measures and ensure they are maintained at all times
  • Ensure any Critical Environment (CEM) requirements are met and procedures complied with
  • Review existing operations regularly to reduce costs and improve operational standards coordinating closely with the RFM and Finance Manager
  • Risk Management tracking
  • Ensure a property risk management program including audits is implemented and maintained
  • Ensure disaster recovering and business continuity plans are implemented and maintained
  • Ensure escalation procedures and incident reporting procedures are implemented and in place
  • Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct
  • Achieve Key Performance Indicators and Service Level Agreement
Ideal Experience

  • Experience in facilities management, building, business or other related field
  • Excellent people skills and ability to interact with a wide range of client staff and demands
  • Knowledge of Occupational Safety requirements
  • Strong PC literacy and proven ability to manage daily activities using various systems
  • Demonstrated experience with continuous improvement initiatives (highly desirable)
  • Knowledge of vendor management for specialized services
  • Strong understanding and knowledge of critical facilities and of technical aspects of property (Computer Room Airconditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
  • Proven capacity to understand and interpret commercial contracts
  • Budget management and financial analysis skills
Other Personal Characteristics

  • Strong communicator
  • Good presentation skills and possesses strong verbal & written communication skills also an active listener
  • Passion for quality has an eye for detail to make sure the best delivery of services
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