Senior User Researcher - Barcelona, España - TravelPerk

TravelPerk

Empresa verificada

Barcelona, España

hace 1 semana

Publicado por:

Isabel García

beBee Recruiter

Descripción

We are TravelPerk:
a scaling unicorn valued at $1.3billion that has raised over $400m since our creation in 2015.

Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries.

Over the past few years, we've been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired.

We're revolutionising the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way.

TravelPerk are innovators.

During the last year we have welcomed and acquired the likes of Click Travel, NexTravel and Albatross to the team.

From TravelCare, to FlexiPerk and of course GreenPerk we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that's where you come in

If you're ready to take off with us, keep reading

What you will do:

Hold a key role in scaling and shaping the UX Research function
Champion the use of research to inform and drive product direction
Grow the value of research through thought leadership and relationship building
Work closely with Tribe Leads, Senior PMs, and Product Designers
Translating user insights into strategic recommendations to the product teams to drive user engagement
Develop and innovate on our mixedmethods user research practice
Serve as a partner for a growing design practice centre, advising and mentoring your colleagues and peers on methodologies and best practices in implementing their own evaluative research
Define and facilitate design thinking workshops to foster crossfunctional collaboration, action your research, and inform experiences that reflect a clearly defined problem

Example responsibilities:

Lead strategic research projects
Train designers to be efficient researchers validating their deliverables
Collate and disseminate various threads of insights into easytodigest and actionable recommendations
Facilitate and run workshop sessions to address key issues within the product
Work with account managers to contact and schedule research sessions with relevant profiles based on the needs of the product team
Set up scalable feedback loops where ideas can be quickly tested and validated, allowing rapid iterations before going to market
Get "out of the building" and find creative ways of getting our products and prototypes into the hands of business travellers

What you'll need:

Strong experience working as a
User Experience Researcher on
digital products:
Expertise in conducting end-to-end user research studies; planning, recruitment, execution, analysis, and delivery
Excellent level of spoken and written English
An ability to develop strong partnerships with PMs and Designers to positively challenge assumptions, unpick ambiguous contexts and define problems to solve
Expertise in a wide variety of research methodologies
Can communicate research findings in creative and impactful ways to create understandable, compelling, and actionable insights
Ability to analyse and interpret
qualitative data and
quantitative data
Schedule and run customer interviews, usability testing and other qualitative methods
Broad knowledge of various research methods
Critically analyse the product and prototypes, offering valuable insights and direction based learned knowledge
Understand behavioural patterns across different devices and contexts and use these findings to improve our products

Wanna know more? You can always find us at

What do we offer?

Competitive compensation including equity in the company
Generous vacation days so you can rest and recharge
Health perks such as private healthcare or gym allowance depending on your location

- "Flexible compensation plan" to help you diversify and increase the net salary

Flexibility to work from home most of the time with core hours
Unforgettable TravelPerk events including to travel to one of our hubs
Mental health support tool for your wellbeing
Exponential growth opportunities

We are an IRL (in real life) company and as such have worked hard to build up local hubs in our core markets to support in real life collaborations as much as possible. We of course support flexible working patterns but it is our objective to maximise that IRL connection more than remote.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office.

Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

TravelPerk is a global company with a diverse customer base—and we want to make sure the people behind our product reflect that.

We're an equal opportunity employer,