Field Services Lead - Madrid, España - NEXTracker

NEXTracker

Empresa verificada

Madrid, España

hace 3 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Through the collective strength of 170,000 team members across 30 countries and responsible, sustainable operations, Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We welcome people of all backgrounds.

A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people's lives.

Together, let's create the extraordinary

Job Summary

The Asset Management team's goal is to facilitate a positive customer experience with NEXTracker.

The Field Services Lead ensures that NEXTracker's product and continuing support exceeds customer expectations and is of the highest quality possible, developing customer loyalty by optimizing the product to the customer's needs and providing great technical support services.

What a typical day looks like:

You will test and commission NEXTracker tracker installations;
Provide training to onsite NEXTracker employees and partner companies;
You will provide tracker controller expertise, supporting controller commissioning process and ongoing maintenance;
Provide technical support for NEXTracker customers worldwide, ensuring a best in class customer experience and providing product and systems expertise to maximize customer value;
Manage controller commissioning process for customer acceptance of NEXTracker tracker installations for placement of warranty;
Play a key role in third party qualification for O&M providers;
Support product development, sales, and marketing as requested
Work closely with Tech Services Team providing in the field repairs and documenting all issues;
Manage field testing of prototype and beta product lines;
Support in the development of controller technical documentation for Commissioning and O&M, including revision control;
Be an internal customer advocate within NEXTracker;
Able to carry a $2000 balance at a time on a personal credit card for travel expenses.

Here is some of what you'll need (required):

Bachelor's Degree in relevant field or equivalent power generation and commissioning experience;
Strong understanding of customer and technical support for Utilityscale and DG projects;
Extensive experience with power generation troubleshooting;
Extensive experience with various controls systems;
Strong drive for Renewable Energy Industry Development;
Excellent customer service skills Excellent verbal and written communication skills;
Up to 75% travel required;
Must be able to walk for most of the day while carrying tools.

What you'll receive for the great work you provide:

Professional and modern work environment;
Access to personal and professional development;
Competitive salary package.

EB05

Job Category

Design, Process & Technology Engineering

Required Skills:

Optional Skills:

At Flex, we believe in the power of diversity and inclusion and know there is much more to a great employee than just a list of requirements - if you are excited about a role (but don't meet every bullet-point), we encourage you to apply.

You might be just who we are looking for Our inclusive environment welcomes individuals of any age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.

We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process.