Service Manager Malaga - Grupo Digital

Grupo Digital
Grupo Digital
Empresa verificada
Malaga, España

hace 3 semanas

Isabel García

Publicado por:

Isabel García

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Descripción

Descripción:

En Grupo Digital seleccionamos para importante compañia del sector banca en MALAGA


SERVICE MANAGER

INGLES alto imprescindible

  • As a service management specialist,
- you will be responsible that SCIB services and framework meets the domains needs and enable strategic business goals to be achieved.

  • You will do this by ensuring the process's implementation is aligned with the defined standards and procedures.
We need someone like you to help us in different fronts:
Understanding of Information Technology Infrastructure Library (ITIL) concepts and functions,

Ubicacion MALAGA ** semipresencial ( 2 dias por semana )


Requisitos:


Requisitos:

Minimum 4 years of experience

  • Be innovative and creative, to suggest improvement actions.
  • Knowledge of Six Sigma, Kaizen, Lean Think out of the box Problem analysis and solving capabilities.
  • Have a good communication & collaboration ability.
  • Be able to adapt & embrace change.
  • Be able to deal with complexity and uncertainty
-
Have a good level of English:

  • Team and Stakeholders Management Fluent in English. Knowledge of Spanish is an advantage
  • Have experience reporting and analyzing KPI ́s
  • Have experience in process and procedure documentation.


  • Elaborates Post

  • Mortem reports.
Conocimientos deseables (tecnología):ServiceNow (Intermediate)

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