Account Manager - Madrid, España - Efficy
hace 2 semanas
Descripción
We are looking for an Account Manager to ensure our existing customers get the most of our products and services
We are looking for an Account Manager to join our Commercial Team in Madrid, Spain. You will play a strategic & tactic role expanding Efficy's market shares, and make the installed based customers grow.
Large company with great ambitions and close relations
efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth.
Founded in 2005 and headquartered in Brussels, efficy's more than 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong or remotely.
Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.
A unique work experience & company culture
We really want our employees to thrive in their daily life, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots of more.
Your responsibilities
- Develop and maintain strong relationships with small customers
- Create and implement strategic account plans to increase revenue and market share
- Identify and pursue new business opportunities within the small customer segment
- Negotiate contracts and pricing agreements with small customers in the SaaS industry using Efficy CRM
- Collaborate with the sales team to ensure customer satisfaction and retention
- Manage the sales pipeline for small customers and ensure revenue targets are met
- Act as a liaison between clients and internal departments to ensure seamless communication and execution of client initiatives using our services
- Attend industry events to network and stay up to date on industry trends in the SaaS CRM space, with a focus on Efficy CRM
Your Profile
- Bachelor's degree in business administration, Marketing or related field or equivalent by experience
- Minimum 2+ years of experience in Account Management, preferably in the SaaS CRM industry or tech company
- Proficient in
Spanish with a good
English conversational knowledge - Strong negotiation and communication skills, with experience negotiating SaaS contracts
- Ability to work in a fastpaced, deadlinedriven environment
- Proven track record of achieving sales targets and growing revenue in the SaaS CRM space, with a focus on midmarket clients
- Experience in managing small and medium accounts in the SaaS CRM space
- Strong problemsolving skills and ability to think strategically
- Ability to work independently and collaboratively as part of a team
- Excellent organizational and timemanagement skills
- Willingness to travel as needed
We offer you
- A competitive salary package with a bonus system and a referral program.
- A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen.
- High flexibility and hybrid work is part of our DNA.
- State of the art offices with our unique colivingcoworking concept where teamwork is the norm.
- International growing opportunities and internal mobility
- Events: team lunches, after works, sport, trips
- Learning opportunities: languages, tech, product, sales techniques, leadership
- At Efficy we are proud of our company culture that creates openness and honesty between us, and it is extremely important that all employees as well as managers take pride in ensuring that we constantly live up to our values of putting people first, taking ownership and ensure efficiency in the daily work._
