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    • Process Improvement Specialist - Valencia - Allianz Popular Sl.

    Allianz Popular Sl.
    Allianz Popular Sl. Valencia

    hace 3 semanas

    Allianz Popular SL. background
    Descripción

    Descripción del Puesto

    El Formador/a de Herramientas Digitales en Automoción se encarga de asegurar que los equipos de postventa de nuestro cliente tengan toda la información, habilidades y conocimientos necesarios para trabajar con los sistemas informáticos de un taller.

    Funciones Principales

    • Diseñar, desarrollar e impartir cursos sobre sistemas y aplicaciones de postventa dirigidos a la red de concesionarios (cursos online, píldoras, videos, streaming y presenciales).
    • Analizar las necesidades formativas de la red y proponer soluciones en el ámbito de la formación.
    • Revisar y actualizar los cursos con la última información en el mercado, así como adaptar el material recibido por parte de la marca.
    • Elaborar los cuestionarios de evaluación tanto anteriores como posteriores a los cursos.
    • Analizar los resultados de las acciones de formación impartidas y realizar informes y reportes de seguimiento.

    Requisitos del Candidato

    • Estudio de Psicología o Pedagogía.
    • Nivel medio-alto de inglés (B2/C1).
    • Experiencia previa en consultoría y/o formación.
    • Conocimiento de los sistemas y aplicaciones usadas en la postventa de automoción.
    • Manejo del paquete Office a nivel usuario avanzado.
    • Valoramos conocimiento del paquete Adobe y Storyline.

    Beneficios

    • Formar parte de un gran equipo de profesionales en una compañía consolidada internacionalmente.
    • Adquirir una visión global del sector del automóvil, relacionándose con clientes, proveedores, consultores y concesionarios.
    • Salario competitivo.
    • Plan de retribución flexible.
    • 23 días laborables según convenio colectivo + 3 días extra.
    • Plan de formación interna.
    • Incentivos adicionales.
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Valencia