Customer Service Support Agent with French - Greater Madrid Metropolitan Area

Solo para miembros registrados Greater Madrid Metropolitan Area, España

hace 3 semanas

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Job summary

The Customer Service Support Agent will provide first line technical and administrative analysis and resolution to issues raised by customers.

Responsibilities

  • Provide first line technical and administrative analysis and resolution to issues raised by our customers,
  • Maintain the incident tracking system through all the steps of the ticket life cycle,
  • Get to know the key customers in the regions you are mainly responsible for; maintain good connections with them by proactive and clear communication,

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