Customer Service with Dutch - Alicante, España - Adecco

Adecco

Empresa verificada

Alicante, España

hace 3 semanas

Publicado por:

Isabel García

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Descripción

Do you speak Dutch? Are you interested in a 100% remote job? Do you have experience in customer service roles?

Our client, Bosch is a leading company in its field and currently is expanding its the Mobility solutions customer service team for the Dutch market.

As a Customer Representative, some of your daily responsibilities will be:

Providing Concierge Services to clients:
Personal assistance for information and bookings on the move. Provide information to the client and answer all claims, concerns, suggestions, or queries related to the contracted service.

Emergency Calls Response:
Vehicles automatically transmit all data relating to accidents. Your mission will be to immediately contact the vehicle occupants and coordinate further measures.

Coordinate Roadside Assistance for drivers:
Bosch Roadside Assistance provides support in the event of breakdowns or accidents. Based on the diagnostic, your mission will be to arrange the appropriate assistance services (repair, replacement car, a hotel and onward mobility.

Track stolen vehicles:
You will help your customers to locate and recover their stolen vehicles.

What we offer

Be a part of our international network and profit from the diverse opportunities of a global employer: Training and internal growth opportunities.

Permanent contract full-time job (30 days probation period).
Work five days per week. Two weekends per month are OFF.

Salary:
gross per year.

(Composed of a base salary:

15.777,22€ Gross per year + 1339,80€ gross per year for language plus + 1339,80€ gross per year Language Adder Netherlands + 24€ gross per month home office plus + 60€ gross per month as a non-fixed bonus (after six months) + 294,58€ gross per year per Sunday plus.)

Free and confidential psychological support.
32 paid days of holidays per year (28 calendar days + 4 single personal days).

Requisitos

¿Qué ofrecemos?