Customer Service Agent - Barcelona, España - Bruce
Descripción
As part of our client's business expansion, we are looking for French Customer Advisors in Barcelona for an upcoming campaign in the banking sector.
Your tasks:
- To provide technical assistance via telephone to customers in order to provide an appropriate response to their needs,
- Maintain and sustain the relationship with your customers,
- Handling claims files.
Your profile:
- You are a fluent French speaker and have an advanced knowledge of English,
- You have a first experience in customer relations,
- You have a very good sense of organisation, flexibility and commitment.
Your working environment:
- Join a friendly and competent team,
- Office located in the centre of the city (Bogatell / Marina metro station),
- Hybrid working,
- Part time contract with 16, 20 or 24 hours per week,
- Working hours: Shifts will be during evenings from 20:00 and 24:00 and Sundays from 8:00 to 24:00.
Tipo de puesto:
Media jornada, Contrato indefinido
Salario: 10.000,00€-12.000,00€ al año
Beneficios:
- Flexibilidad horaria
Horario:
- De lunes a viernes
- Disponibilidad fin de semana
- Flexibilidad horaria
- Turno de noche
Requisito de idioma flexible:
- Español no requerido
Tipos de compensaciones complementarias:
- Bonus por objetivos
Ubicación del trabajo:
Teletrabajo híbrido en 08018 Barcelona
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