Descripción

Job Title: Receptionist

We are a small and welcoming hostel with 40 beds, dedicated to making every guest feel at home. We strive to create a great team of employees committed to providing exceptional customer care.

We are seeking a candidate with a passion for travel, curiosity, and a strong sense of customer service (energy and a sense of humor). This role offers the opportunity to learn about hostelry management in a human-scale company.

About the Role:

• Reception / Front Desk: Provide excellent customer service and manage front desk operations.
• Customer Relations: Build strong relationships with guests and resolve any issues that may arise.
• Bookings and PMS Management: Efficiently manage bookings and utilize property management systems.

Requirements:

• Medium/High level of Spanish and English proficiency.
• Previous experience in reception or a related field is required.
• Ability to work a fixed schedule, including morning and afternoon shifts (40 hours per week).

What We Offer:

• A dynamic and supportive work environment.
• The opportunity to work in a human-scale company.
• A competitive salary based on the 'Convenio de Hosteleria' of Catalunya.