Customer Success Manager - Greater Madrid Metropolitan Area

Solo para miembros registrados Greater Madrid Metropolitan Area, España

hace 1 mes

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Job summary

As a Customer Success Manager at Formalize, you'll guide customers through the post-onboarding journey, driving measurable outcomes and long-term value from the platform.

Responsibilities

  • Own the post‑implementation relationship and ensure a smooth, goal‑aligned handover with the CEM.
  • Serve as the customer's trusted advisor and primary product authority, enabled use cases and translate objectives into platform, coach champions and teams.

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