Income Officer - Llodio, España - Berneslai Homes

Berneslai Homes

Empresa verificada

Llodio, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

De jornada completa

Descripción

Salary:
£24,496 to £26,845

Working Arrangements:
Full Time

Hours of Work:37 hours per week

Status of Employment:
Permanent

This post closes at 11.59 pm on the date specified.

Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council.

You'll be joining us at a really exciting time as we're on an ambitious transformation journey and we've developed a number of new positions to make sure we have the right resources and people to fulfil our vision
:

_Creating great homes and communities with t__he people of Barnsley._**Our '3 Cs' values are at the heart of all we do here - we promise to always put the
Customer first, have a
Can do attitude to make change happen, and stay
Curious to make sure we get things right.

Working for us offers you a chance to embrace our values and play a real part in improving homes and communities throughout Barnsley.

***
The Income Officer role:***We have an exciting opportunity for an Income Officer to join our Income team where you'll provide a responsive income management information and advisory service that is supportive to our customer needs and aids the sustainment of tenancies.

Are you able to work effectively as part of a team and have a positive attitude towards change? If so, you could be exactly who we're looking for

Key duties and responsibilities of our Income Officer:

Deliver a high-quality debit management and rent arrears recovery service in accordance with the organisations policies and procedures
Provide a responsive service to customers' enquiries in relation to their rent account
Work proactively and in partnership with internal and external support services to assist customers in sustaining their tenancies
Understand customers' financial situation and negotiate affordable arrears repayment agreements

What we're looking for in our Income Officer:

4 GCSEs A-C or equivalent level qualification, or relevant experience
Ability to work effectively as part of a team
Ability to prioritise workloads ensuring tight deadlines and targets are met
Demonstrate a positive attitude to change

What you might be asking is, why work for us?
We are proud to be an IIP Gold Accredited Organisation and we put our people first By joining Berneslai Homes, you will have access to a wide range of employee benefits including: