Customer Service, Nivel Avanzado de Ingles - Barcelona, España - E-MARKET UNION COP.
hace 3 días
Descripción
The AHS Specialist position relies on judgment to plan and accomplish goals cooperating with different stakeholders.Individual problem-solving and analytical skills are used to authenticate customers and accounts, and dive deep on interactions between Sellers and Customers.
The successful Specialist will have a high degree of soft-skills and the ability to empathize with others.Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
- Experiència 1 anys. Strong investigation skills to find root cause of metric issues and the ability to navigate Sellers in providing viable solutions.
- Awareness of how your direct actions impact the buyer experience and Amazon's potential for bad debt.
- Flexibility to work various shifts, including working one weekend day or alternative startend times
- Experience with Microsoft Office, including Outlook, Word, and Excel
- Ability to compose a grammatically correct, concise and accurate written and verbal response.
- Business proficient fluency in both written and verbal English, Spanish languages.
- High school diploma or equivalent.
- Experience with customer service.
- Strong soft skills.
- Flexibility to work during bank holidays and peak period.
- TÍTOL PROPI UNIVERSITARI
- anglès (parlat b- avançat, escrit b- avançat)
- Contracte laboral indefinit
- Jornada completa
- Salari mensual brut des de '2000' fins a '25000'
- Altres beneficis: Seguro de salud y plan de pensiones. Salario anual de 25000 a 28000 eu.
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