Customer Success at Spain - Madrid, España - Prophero

Prophero
Prophero
Empresa verificada
Madrid, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
Customer Succes

  • Hybrid Position (Home office and presential in Madrid or Valencia)
How will you contribute to Prophero?


Your mission will be to guide our clients through the post sales process until the end of the investment process.

You will have full communication with many of the stakeholders involved in the transaction:

the seller, the agent and the client, manage the sign of contract, attend inquiries that may come up, organize all documentation in detail, coordinate inspections, and validate everything is correct and on track.

Your success in this mission will be stellar if you develop the following roles and contributions:


Top Detail-Oriented Project Management:

Communicate professionally and fluently with clients and partners of the ecosystem, promoting a high quality property investment service.
Coordinate and manage every stakeholder involved, leading different operations at the same time.
Receive, organize, and file all relevant documentation, giving great importance to detail.
Ability to address any issues that may arise during the process in a timely and efficient manner.
Operate in a close, confident and honest way with demanding stakeholders.
Detect and implement ways to make the validation process more agile, providing a more fluid and direct process. What will make you succeed with us?


Mandatory:
based in Valencia or Madrid. Junior Profile
Organized, detail oriented person, with the ability to manage high demanding operations.
High organizational and administrative skills. Ability to prepare complete reports and organize documentation for our stakeholders.
Operational vision. Capable to lead and coordinate the whole contract process.
Availability to travel.
Good communication as well as professional and close.


Proactivity and Autonomy:

Prophero operates in a changing ecosystem, which implies being able to adapt easily, being agile in reactions, working at a good pace and having a positive and proactive attitude.

High level of written and spoken english. Prophero communicates and operates in the English language.
You are resolutive.
Able to manage and lead different processes at the same time.
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