Client Solutions Manager - Madrid, España - TikTok

TikTok

Empresa verificada

Madrid, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The Client Solutions team are responsible for campaign execution and success, working closely with the Brand and Agency Partnerships team to deliver a first-class service to clients.

Working with the top agencies and brands across Europe to educate and inform about the exciting evolution of TikTok.

Responsibilities:

Act as a consultant for top Key accounts
POC for clients to deliver campaign management and reporting in time: insure that SLAs are respected to become 1st class in client service
Performance side: optimize accounts to increase spend and on the reservation side, you will need to manage the project to success
Drive education on products, company updates and share company best practices as relevant to client or agencies' business
Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
Be the premium contact of the Sales Team.
Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners)
Keep accurate record of all pending and active campaign plans, assist to maintain campaign schedule and availability of ad placements
Work with the product and campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimisation of campaigns

Qualifications:

Experience managing campaigns across digital platforms and ad tech product
Deep understanding of digital landscape and a passion for social media
Detail oriented, with exceptional organisational skills
Previous experience working across multi markets preferred but not necessary
Excellent verbal and written English and Spanish communication skills.
Selfstarter, fast learner with a startup spirit

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.