Brand Support Manager - Sevilla, España - Veepee

Veepee
Veepee
Empresa verificada
Sevilla, España

hace 3 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

The vente-privee group has consolidated its various European brands, together made up of 6000 employees, under one unified conglomerate: Veepee.

This coalescence marks a new chapter in its European history.

With Privalia, vente-exclusive, Designer & Friends, Eboutic and vente-privee, Veepee achieved a 3.7 billion Euro turnover as of 2018. Present in 14 countries now, Veepee is taking a leading role in the European digital commerce landscape.


Our 6000 employees have chosen a job at Veepee to spice up their daily lives Our teams implement new technologies to fuel our strategies, offering our customers the best possible experience.


Are you eager to learn? Veepee offers you a variety of trades to develop your career, enabling you to renew your skills constantly.

Tech, logistics, sales, marketing, sales production:
join us on an exciting, digital-centered journey.


ROLE PURPOSE OR MISSION:

Explain and guide the sellers through their onboarding process to our internal platforms on the French Brandsplace and resolve and assist them through technical problems


Main responsibilities or key accountabilities:

  • Reporting to the Lead Brand Support France the responsibilities and duties are:
  • Explain and guide the seller through their onboarding process to our internal platforms / BO: integration of the catalog in our tools, trainings on back offices etc.;
  • Find solutions adapted to the seller's profile on a technical point of view;
  • Follow up and communicate on the progression of the onboarding with the Veepee sales team;
  • Resolve and assist sellers through technical problems;
  • Help and assist the seller with regards to the technical part in order to add new products to our permanent offer / catalogs;
  • Help and assist the seller with regards to the technical part during the preparation of connected flash and campaigns;
  • Closely follow the updates from our technical partners;
  • Write and update documentations shareable internally and with the sellers and improve proactively our processes.

PROFILE
What you will need to succeed (Skills & Experience):

  • Experience on Customer Service and/or technical support;
  • Good communication, logic and organisation skills,
  • Rigorous and proactive profile;
  • Able to identify and analyse technical issues;
  • Fluent in French and English.
  • Spanish and/or Italian speakers are nice to have.
Más ofertas de trabajo de Veepee
Ver todas las ofertas de empleo de Veepee