eKAM Northern Europe, EMEAC - Barcelona, España - Galderma

Descripción

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma's Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.

Job Title: eKAM Northern Europe, EMEAC

Location: Barcelona

Job Description

The Northern Cluster e- Key Account Manager will lead in eJBP (e-commerce Joint Business plan) to ensure the increase and growth of e-commerce activities within the organization. Will develop, sell, and evaluate with the customer the e-Joint Business Plans to deliver sales critical metrics and online presence metrics.

Key Responsibilities

• Implement Key Account & Client Management plans and processes to retain and strengthen client relationships.
• Implement and execute high-quality customer service and issue resolution in order to retain current clients
• Implement and execute Client engagement activities, including identifying client business requirements and preparing proposals and quotations
• Lead client assortment strategy to ensure correct portfolio coverage and maximise category coverage in the relevant clients. Additionally, you would be responsible for making sure that the content, images etc are updated across all PDPs.
• Design and execute demand creation campaigns (retail media activations, live commerce etc) for your categories and customer.
• Run daily operations as forecasting, customer reports, updates on trade and competition, budgets management etc.)
• Trade planning, working on the NPD launches, promotional strategy etc.
• Effectively manage the Profit and Loss (P&L) as well as marketing and commercial budgets.
• Building long-term mutually beneficial relationships with internal and external partners

• Bachelor's degree in marketing, Advertising, Business, or related field. Master's degree is preferred.
• 3+ years of work experience in a KAM role within Dermo-cosmetics, beauty or FMCG.
• Previous experience with ePharmacies, beauty players and Amazon preferred.
• Sales experience in offering developing KA strategy on portfolio, promotion and/or pricing.
• Analytical Skills
• Proficiency in English with a focus on business communication as part of a European team + 1 minimum additional language required (Italian or French)

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package
• You will be able to work in a hybrid work culture
• You will participate in feedback Loops, during which a personalized career path will be established
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability

• Send your CV in English
• If your profile is a match, we will invite you for a first virtual conversation with Talent Acquisition
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team