Customer Service Representative - Barcelona - Concentrix Spain

    Concentrix Spain
    Concentrix Spain Barcelona

    hace 4 días

    permanent
    Descripción
    :
    Experience the power of a game-changing career


    Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.


    Are you looking for what's next? We're a global technology and services leader that powers the brands of the future.

    We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.


    If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

    Career growth and personal development

    We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential.

    In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

    What you will do in this role

    As a Customer Service Representative on our team, you will:


    • Respond appropriately to customers' requests and provide all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained
    • Escalate potential service issues
    • Liaise with Supervisors/ Mentors on specific projects where requested

    Requirements:

    Your qualifications:
    We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.

    Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.


    Concentrix is a great match if you:

    • Are proficient or bilingual in Danish and advanced in English
    • Have previous experience in a similar position and industry
    • Have basic sales skills, upselling and crossselling
    • Are in good disposition to work in a customer service environment
    • Have working knowledge of IT Platform, equipment, and applications:
    Windows/MS Office

    If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.

    Offer:
    What's in it for you

    • Full time, 39 hours/week, permanent contract:
    Monday - Friday 09:00 - 18:00 - Salary euros gross/year + up to 2.000 euros gross/year in bonus - Central location in Barcelona- Full paid training on the company and the project you'll be working on - Career development programs and specialized courses

    Experience the best version of you

    If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

    Concentrix is an equal opportunity employer

    We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.

    xugodme All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

    R1693403
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