international shipment resolution specialist - Cataluña - beBeeClaims

    beBeeClaims
    beBeeClaims Cataluña

    hace 3 semanas

    Título del trabajo: Marine Legal Claims Executive

    Descripción

    Job Description


    We are seeking a diligent and detail-oriented Claims Executive to join our dynamic team. The individual will be responsible for managing and processing claims related to the shipment of goods, ensuring the efficient and fair resolution of issues while maintaining high levels of customer satisfaction.


    Responsibilities:


    • Manage claims submitted by customers for damaged, lost, or delayed shipments.
    • Conduct thorough investigations to determine the validity and extent of claims.
    • C coordinate with relevant departments such as logistics, operations, and customer service to gather necessary information and documentation.
    • Assess liability and calculate compensation for valid claims based on company policies and regulations.



    To succeed in this role you should have: ​Bachelor's degree in business administration, logistics or a related field.  Minimum 3-5 years experience in claim handling preferably within shipping industry Familiarity with international shipping regulations insurance practices.  Strong analytical skills ability resolve disputes negotiate settlements professionally Excellent verbal written communication skills strong attention to detail organizational technical proficiency required software Microsoft Office Suite Word Excel PowerPoint among others. Additional Requirements:



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