Customer Service Representative W. Native German - Barcelona, España - Keysight Technologies

Keysight Technologies

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, test, manufacturing, and optimization.

Our ~14,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.

Our technical solutions - and our methods for creating them - help connect and secure the world. Learn more about what we do and how we do it.

Our powerful culture has led to us being independently recognized on Fortune 100's Best Companies List and we are "Great Place to Work" Certified.

We're driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability.

At Keysight, Inclusion & Diversity is an integral part of our core values.

We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class.

We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development.

This is Keysight - People and Culture - YouTube

Are you interested in deepening your commercial, financial and administrative knowledge? Do you enjoy working in operations, close to the business and customers and do you like finding solutions to complex problems in close teamwork with different business partners in the EMEA Sales team, Global Solution Delivery team and the IST? Do you have a passion for process improvement, mentoring and leadership? Do you speak various European languages?

If so, in the CCC Solutions Specialist team, there is a job for you.

This is an ICB job within the Solutions Specialist sub-team as part of the DACH/Scienlab/Specialist team.

Key responsibilities:

Complex SOW review in close alignment with Project Managers, Contracts and Revenue Lead
Customer T&C review in collaboration with Contracts and Revenue Lead
Document solutions deals in an executive manner, containing all necessary details to manage deals from a contractual and financial perspective
Provide deal specific management updates and work with Solution CSR to get deals quoted and booked in a smooth manner
Providing presales and/or post sales consulting on specific customer scenarios taking into account local policies and laws, financial requirements, international compliance rules related to customer contracts and product shipment
Financial qualification in regards to deal optimization for revenues and unbilled inventory, proactive deal follow up with relevant parties, providing guidance on dealrelated transactions to Solution CSRs in different teams
Ensure timely and correct revenue recognition for solution deals, throughout their lifecycle in close coordination with Solutions CSRs.
Drive process improvements & mentor colleagues
Regular reporting activities related to Solutions

What we offer:

A place within an exciting company At Keysight, we develop with our visionary, market-leading, and highly innovative customer breakthroughs that connect and secure the world.

Our benefits are:

Competitive salary based on experience
A highly attractive benefits package
Lunch vouchers
Private health insurance
Childcare allowance
Gym Funding
Keysight Results Bonus
Stock Purchase Plan
Life insurance
Flexible working hours and working from home days
Individual training curriculum and development opportunities

Job Qualifications:

- **Language requirements**:Native German and high level of English. Other European languages are a plus.

Proven track record of results in managing the quote to revenue cycle for sales admin
Ability to read and understand commercial/contractual terms
Excellent communication skills with ability to get message across to different players within Keysight
Ability to build a solid financial acumen to enable correct deal management in nonstandard situations
Builds a network and rapport with all business partner functions enabling strong alignment and collaboration
Good knowledge about organizational setup and roles & responsibilities within Keysight
Extensive and deep process and policy knowledge to provide guidance and consulting regarding a compliant quote to revenue management of Solutions, with a good understanding of the business needs of all involved parties
Strong problemresolution skills, ab