Customer Experience Specialist - Ceuta - Evoke

    Evoke
    Evoke Ceuta

    hace 1 día

    Descripción


    Our Customer Support team is based in Ceuta and consists of 25 dedicated professionals working closely together in a collaborative, supportive, and positive environment.

    Experiencia, cualificaciones y habilidades interpersonales,

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    As a Spanish Customer Operations Representative , you will provide customer support for the evoke brand, delivering high-quality service across our platform through multiple communication channels.

    You will play a key role in ensuring a positive customer experience while adhering to regulatory and internal standards.

    Assisting customers via live chat, telephone, and email , depending on business needsParticipating in training programs to ensure service quality and professional developmentAnalyzing customer interactions to optimize performanceUsing a variety of software and back-office toolsContributing to specific projects based on business needs and personal strengthsEssential skills and qualities:Good level of English , both written and spokenPrevious experience in customer supportExperience in the online gambling industryHybrid workingHoliday entitlement

    Family Support:
    Tools and services to help support your well-being, including support with mental health and financial education.

    The power behind big name brands William Hill, 888 and Mr.


    Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences.

    xugodme


    The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.


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