Systems Engineer - Barcelona, España - Gartner

Gartner

Empresa verificada

Barcelona, España

hace 4 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Description:

Hiring near our Barcelona, Spain Center of Excellence.

Hybrid, flexible environment.

About Gartner:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.

Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role:

This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner's client experience as part of Gartner Digital Workplace Solutions.

We are looking for a results-driven, self-motivated problem solver who can lead the development of the platform's search capability. As Systems Engineer, you will guide and mentor others and identify opportunities to innovate and drive value.

What you will do:

Support and troubleshoot a global fleet of corporate and personal iOS, Android and macOS devices.
Administer mobile/mac devices with an MDM/UEM platform (ex: Workspace ONE, Intune) across a global footprint.
Test, configure and implement iOS, Android, macOS apps, profiles and policies
Manage Apple devices with Apple Business Manager (formerly DEP, VPP.
Package custom for device configuration on macOS
Develop and deploy macOS scripts using various shells/languages (ex: Bash, Zsh, Swift, Powershell, python)
Package macOS software with command line using tools like pkgbuild, productbuild
Leverage UEM/MDM to drive business solutions across Business units at Gartner
Develop and maintain test plans, and architecture diagrams around the Mobile/Mac space
Develop and maintain metrics/reports using various tools (PowerBI, Splunk)
Commitment to documentation
Mitigate security threats/vulnerabilities in collaboration with the Security team for Mac/Mobile.
Stay abreast of platform/MDM best practices
Work within ITIL Change Management process to shepherd planned changes
Participate with and maintain vendor relationships
Evaluate new technologies and hardware related to Mac/Mobile space for use in the corporate environment
Integrate and maintain MDM/UEM platform with IDPs like Okta, Ping, etc.

What you will need:

Bachelor's Degree strongly preferred
High school Diploma/GED with equivalent experience required
Apple Certified Support Professional (ACSP) a plus

VMware Certified Professional

Digital Workspace a plus
Legacy AirWatch accreditations or other MDM specific certifications (Jamf, etc.) a plus
4+ years of experience working with VMWare Workspace ONE, JAMF, Microsoft Intune or other UEM products.
4+ years of experience with macOS, iOS and Android devices in a corporate environment
Development or scripting background strongly preferred
Experience using web services such as REST APIs for integration and automation
Basic web development skills (HTML, CSS, etc.) a plus
Excellent oral and written communication skills.
High level of attention to detail and strong organizational skills
Excellent problem solving/analytical skills.
Must be able to read and understand technical documentation
Passionate about Apple and Android technologies with a desire to be engaged with the space as it evolves
Functional knowledge of Exchange and O365 environments
Working knowledge of networking including TCP/IP, firewall, VPN clients
Familiarity with Agile methodology (scrum) and Jira
Must be able to multitask, change direction, set priorities, and meet deadlines
Dependable and available to work early or late to meet deadlines when required
Must be able to positively contribute to a team environment and collaborate with cross functional teams
Must be able to work with mínimal supervision

What you'll get:

Competitive compensation packages.
23 days annual holiday.
Life and Disability Insurance.
Private Medical and Dental Care.
Life and Disability Insurance.
Public Transport Subsidy.
Ticket Restaurant Card.
Childcare Vouchers (Ticket Guarderia).
IncentiFit annual reimbursement for healthandwellnessrelated activities.
Pension Scheme.
Tuition Reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.
Relocation Assistance a specialist to help you with all the appointments and paperwork.
Limitless growth and learning opportunities.
A collaborative and positive culture join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact your work will contribute directly to our strategy.
Professional development and unlimited growth opportunities.
Hybrid environment with flexibility, remote work, and more.
Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Thursday Beer O'Clock.