Growable Partner Success Manager with English - Barcelona, España - Acronis

Acronis

Empresa verificada

Barcelona, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on.

We are in an exciting phase of rapid-growth and expansion and looking for an Channel & Enterprise Account Executive who is ready to join us in creating a #CyberFit future and protecting the digital world

As a Growable Partner Success Manager you will be focused on driving consumption, engagement and preventing churn of the Acronis Service Providers in the assigned region.

WHAT YOU'LL DO

Drive partner's engagement and satisfaction throughout the entire partner lifecycle
Make sure assigned Service Providers are engaged with Acronis, which includes, but is not limited to:
Backing up Customer's or their own data
Consuming services on or above their monthly commitment
Protecting workloads, adding new ones
Passing certifications
Logging into the Management Console, Partner Portal, Academy
Connect with Acronis Service Providers using the approved tools, including but not limited to Avaya, Zoom, Outlook, Gainsight, etc.
Guide Service Providers through all needed training sessions, resources and tools
Guide partners to adopt Acronis Automation tooling to increase their operational efficiency
Put maximum efforts to avoid churn and retain a Service Provider
Maintain a regularity/frequency of contact with every partner depending on priority
Do the research before reaching out to a Service Provider and prepare questions based on it, using company's web site, LinkedIn profile, any other public information about the company or contact
If needed, find additional contacts of a Service Provider via LinkedIn, Salesforce database, connections
Cooperate with all related departments at Acronis: Solution Engineers, Support, Sales Enablement, Product Management, etc.
All activities must be documented in Salesforce, demo sessions via Zoom should be done with camera on.
Understand Acronis brand messages and communicate them effectively to prospects; respect and support sales' role in promoting a positive brand image
Understand Acronis key competitors and effectively communicate differentiators ("kill points") of our products/solutions
Receive coaching feedback and participate in individual coaching sessions
Pass obligatory quarterly upskill training sessions

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

Experience in equivalent role highly desired
Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product's different features and answer all customer questions
Selfmotivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fastpaced environment while still maintaining a highlevel of accuracy
Teamplayer with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities
Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies
Strong presentational, communication, interpersonal, planning and time management skills
Fluent English
Passion and commitment to succeed by working hard and never giving up

WHO WE ARE

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide.

Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live.

Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.

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