Team Manager - Barcelona, España - EXOGROUP

EXOGROUP

Empresa verificada

Barcelona, España

hace 3 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

About ExoClick:

ExoClick is an innovative and global ad company serving 13 billion daily geo-targeted ads to web and mobile advertisers & publishers.

We are part of EXOGROUP, a set of companies made up of +200 talents and offering a wide range of services within the digital business landscape with headquarters in Barcelona and offices in Dublin, Porto, Valencia, Tarragona, and Buenos Aires.

We are revolutionizing the online ad-serving industry for advertisers, publishers, and networks alike and are seeking to recruit an Advertiser Account Manager for our Barcelona office.

Role:

As a Team Manager, your primary responsibility is to oversee the team's performance in managing and developing client accounts.

Your key job responsibilities include:

Responsibilities:

Leading and supervising the account management team and portfolios to ensure highquality service delivery to clients.
Developing and implementing account management strategies to ensure customer retention and satisfaction.
Identify potential clients and ensure that new accounts are onboarded smoothly.
Implementing sales targets and objectives for the team and monitoring their performance to achieve targets.
Collaborating with other departments such as publishing, marketing, compliance and customer service to ensure seamless operations and customer experience.
Conducting regular performance reviews (121s, quarterly reviews and evaluations) and providing feedback, coaching, and training to the team to improve their skills and performance.
Developing and maintaining strong relationships with clients and acting as a point of contact for escalation issues.
Analyzing client data and trends to identify opportunities for crossselling, upselling, and new business development.
Developing and maintaining an indepth knowledge of the company's products and services to effectively manage accounts.
Maintaining accurate records of account management activities and ensuring that data is updated in the company's CRM system.
Staying uptodate with industry trends and developments and sharing this knowledge with the team to improve their understanding of the market and client needs.
Ensuring that the team has a deep understanding of the clients' businesses, objectives, and challenges.
Providing insights and recommendations to clients on campaign optimization strategies.
Recognize customer needs and provide insights for improving sales processes and product features.
Available to attend and represent the company at local/international trade shows.
Elaborate reports for revenue and client base metrics to Head of Advertising and Management.
Select, hire and train new members for the team.

Requirements:

A team manager for an online advertising position would be expected to possess a range of technical, managerial, and soft skills to effectively oversee and lead a team towards meeting company goals.

Educational and Professional Qualifications:

Bachelor's or Master's degree in Marketing, Business, or a related field.
Several years of experience in online advertising, preferably with some years in a leadership or managerial role.

Technical & Industry Knowledge:

Proficiency with online advertising platforms like ExoClick, Google Ads, Facebook Ads Manager, and Programmatic platforms.
Understanding of the digital advertising ecosystem including concepts like RTB (Real-Time Bidding), DSP (Demand Side Platform), and SSP (Supply Side Platform).
Knowledge of advertising metrics like CTR, CPC, CPM, CPA, ROAS, and others.
Familiarity with web analytics and tracking tools such as Google Analytics, Voluum, etc.

Managerial & Leadership Skills:

Proven ability to lead and manage a team, including hiring, training, and performance evaluation.
Excellent project management skills.
Ability to develop and implement strategic plans to achieve business goals.

Soft Skills:

Excellent communication and interpersonal skills.
Problemsolving abilities.
Ability to work under pressure and meet tight deadlines.
Critical thinking and decisionmaking capabilities.
Adaptability to rapidly changing advertising industry trends.

What you'll find working at ExoClick:

We offer a position in a young, dynamic and international team with exceptional working conditions in unique offices high up in the Torre Mapfre, one of Barcelona's world-renowned landmarks, located right on the city's seafront.

Additionally, we offer the opportunity for permanent training, personal development, ambitious career growth, and a competitive salary.

Most of all, we offer a position in a team that thrives on achievement, success, and leadership within our industry.

Our core company value is innovation:
where people and creativity drive innovative technology. If you have an innovative, winning mentality, this position is for you

Our company benefits: