Field Application Engineer Iberia - Madrid, España - Delta Electronics
Descripción
Company Description
Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow." For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions.
With the acquisition of Energy Systems business from Ascom, a Swiss company in 2003, and Eltek ASA, a Norwegian company in April 2015, Delta has inherited the excellent engineering resources and power design knowledge since 1906 and further development into telecom, industrial and medical markets.
It is a significant step forward in Delta's ability to offer complex high-power solutions, a broader product portfolio and strengthened Delta's position in the European market.
Job Description:
We are searching for an enthusiastic Field Application Engineer engaged in building top service and support for our sales team in providing the best technical solution to our long-stablished customer base and contribute to our sales growth in Iberian Region, based om in our head office in Madrid.
Your strong knowledge of TPS products will add value when providing technical support for customers, sales, product management and participate in further improvement of product and services.
Your main responsibilities will be:
- Technical support for the sales managers in the RFQ phase
- Support channel partners on identifying and solving technical problems related to TPS and TDC products/solutions.
- Identify and solve technical problems related to TPS and TDC
- Technical support and travelling in Spain and Portugal
- Analysis and Feedback Reports on technical/support visits and findings
- Training of partners and customers
- Link to the engineering, sales, and quality department
- Preparation of technical documents and support on commercial offers
- Project planning and price evaluation
- Direct, very close cooperation with R&D TDC/ TPS, Factory and MCIS teams
- Collect and provide field feedback to R&D/product management for design and feature improvement suggestions.
- Support the prototyping and internal tests.
- Reporting as required by the corporate management.
Qualifications:
- Very good electrotechnical skills for Telecom Data center Technologies as: POD, UPS, PDU, IT Racks and Cooling solutions and for Telecom Power System technologies).
- Innovative technical understanding and customer orientation.
- Fluent in English
- Good knowledge of project engineering processes.
- Ideally you will have a strong knowledge of our customers and main stakeholders in the Telecom Industry.
- Able to work independently.
- Able to work in a multicultural and international matrix environment.
- Able to use the standard tools in Delta's ecosystem (Microsoft tools, SAP, CAD tools, etc.)
- Able to work under time pressure.
- International mindset
- Willingness to undertake travel when needed.
We offer a competitive benefits package and work-life balance. We are also committed to the development of our people, building a long career with us.
As an innovative and global company, you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas.
All your information will be kept confidential according to EEO guidelines.
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