Account Manager - Barcelona, España - Smartbox

Smartbox
Smartbox
Empresa verificada
Barcelona, España

hace 3 semanas

Isabel García

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Isabel García

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Descripción
Thrive with us at Europe's number one in gift experiences: help us give the gift you live.


We are looking for a skilled senior Account Manager to oversee the relationships of the company with some of its most important partners.

You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements and building long term relationships with them, sometimes managing complex partnerships.

You will use data to analyse account performance and coach small to large accounts, being responsible for renewals and contract new products, and using analytical skills to help partners grow their existing business and help identify new growth opportunities for Smartbox existing key accounts.


  • Enhance and grow our offering to customers by upselling business building opportunities to existing Partner Portfolio.
  • Manage your own pipeline and balance short and long term priorities including administration of your portfolio to ensure they are set up for success.
  • Conduct business reviews with partners, identifying business opportunities to unlock growth for your Partners through Smartbox Tools, Products & Systems.
  • Drive Partner Satisfaction across your portfolio, with specific focus on the most valuable accounts.
  • Develop positive relationship with internal teams to ensure your Partners receive high quality 360 experience working with Smartbox.
  • Negotiate the makeup of experiences, including pricing and commission, to create profitable and desirable products for customers across Europe.
  • Deliver against targets for new and existing business growth.
  • Deliver target commission margin for your portfolio
  • Drive move to online booking to improve the customer satisfaction.
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