Service Supervisor with Dutch - Barcelona, España - Babel Profiles S.L

Babel Profiles S.L
Babel Profiles S.L
Empresa verificada
Barcelona, España

hace 1 mes

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
Tasks

  • Lead and optimize the coordination of service engineers, ensuring the highest level of service for our Aftermarket products and services across the BeNeLux region
  • Oversee and enhance the processing, monitoring, and followup of customer purchase orders and maintenance agreements
  • Strategically plan new and renewed contracts, serving as the key liaison between parts availability, customer appointments, and technician schedules
  • Drive growth by contributing to the development of the Service business and achieving regional targets
  • Maximize efficiency by optimizing technician chargeable hours and monitoring overall working time utilization
  • Streamline invoicing by managing invoice creation, making necessary corrections, and overseeing material return activities
  • Collaborate seamlessly with sales, logistics, finance, and production departments to ensure all stakeholders are informed of customer activities and needs

Requirements:


  • Bachelor's degree or equivalent experience
  • Minimum of 2 years experience in administration, customer service, or logistics
  • Sophisticated computer skills
  • Exceptional communication and administrative abilities, quick to learn, and a collaborative team member
  • Flexible with strong multitasking and time management skills

Benefits:


  • Permanent contract
  • Flexible schedule
  • Hybrid working policy
  • Health and life insurance
  • Pension plan
  • Daily shuttle from Pl España (BCN) to office (Terrassa)
  • Social benefits after 1 year
  • Multicultural environment with growth opportunities
  • Step 1: Interview with our Recruiter to get to know you better
  • Step 2: Video call with client's HR
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