Service Supervisor with Dutch - Barcelona, España - Babel Profiles S.L

Babel Profiles S.L

Empresa verificada

Barcelona, España

hace 3 semanas

Publicado por:

Isabel García

beBee Recruiter

Tasks

Lead and optimize the coordination of service engineers, ensuring the highest level of service for our Aftermarket products and services across the BeNeLux region
Oversee and enhance the processing, monitoring, and followup of customer purchase orders and maintenance agreements
Strategically plan new and renewed contracts, serving as the key liaison between parts availability, customer appointments, and technician schedules
Drive growth by contributing to the development of the Service business and achieving regional targets
Maximize efficiency by optimizing technician chargeable hours and monitoring overall working time utilization
Streamline invoicing by managing invoice creation, making necessary corrections, and overseeing material return activities
Collaborate seamlessly with sales, logistics, finance, and production departments to ensure all stakeholders are informed of customer activities and needs

Requirements:

Bachelor's degree or equivalent experience
Minimum of 2 years experience in administration, customer service, or logistics
Sophisticated computer skills
Exceptional communication and administrative abilities, quick to learn, and a collaborative team member
Flexible with strong multitasking and time management skills

Benefits: