Scheduling Coordinator - Barcelona, España - Gerson Lehrman Group

Gerson Lehrman Group

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

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Descripción

Job Summary

GLG is seeking a highly self-motivated and enthusiastic Scheduling Coordinator (known internally as a Project Support Specialist) to join the Project Support team, part of the wider Platform Operations team based in Barcelona.

Specific responsibilities include (but are not limited to):

Schedule calls between GLG clients and requested Network Members (industry experts)
Navigate requests with compliance requirements and clientspecific preferences
Establish and build strong working relationships with internal Client Solutions partners
Successfully execute against scheduling request objectives, seeing each project through to completion
Appreciate the urgency of scheduling calls and prioritizing accordingly to provide timely client service
Demonstrate adaptability in a fastpaced, dynamic work environment
Undergraduate degree and/or equivalent experience of client/customer service
Able to prioritise tasks in order of urgency
Superior phone communication and interaction skills, including demonstrated oral and written abilities
Strong problemsolving skills
Passion for fastpaced learning
Ability to communicate and manage relationships across the full professional spectrum including internal and external stakeholders
Act with the highest integrity and professionalism in all their endeavour
Think creatively and focus on opportunities for growth
Enjoy working in a team orientated environment
Demonstrate the ability and initiative to handle increasing responsibility over time
Full business proficiency in Spanish & English.

Career Progression:

Scheduling Coordinators typically progress onto a Senior Scheduling Coordinator role (known internally as a Senior Project Support Specialist) with the ability to take on mentoring opportunities of more junior members of the team.

What we offer:

Competitive base salary with comprehensive benefits (including healthcare coverage, a contributory pension plan, 25 days annual leave plus bank holidays)
Global tuition reimbursement to support GLGers who want to continue their professional education
A great team atmosphere with socials, off site activities and sports teams to join
An opportunity to contribute to GLG's Social Impact Partners Programme
Hybrid working model

About GLG / Gerson Lehrman Group
GLG is the world's insight network.

Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards.

Our compliance standards are a major competitive differentiator and key component of the company's culture.

Gerson Lehrman Group, Inc.

("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

EEO Policy Statement:

Gerson Lehrman Group, Inc.