Marketing Campaign Intern, PH - Barcelona, España - Trip

    Trip
    Trip Barcelona, España

    hace 2 semanas

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    Job Description

    Founded in 1999 and listed on NASDAQ in 2003 and HKEX in2021, , Ctrip, Skyscanner, and Qunar.

    Across its platforms, resources from industry partners and helps travelers worldwide pursue theperfect trip with exceptional travel products and services.

    We have four Customer Service Centers for established in Japan, Korea, the UK, and the Philippines, providing 24/7customer service in 19 different languages.

    We have more than 30,000 employees scattered across 30countries in Asia, Europe, the Americas, and Oceania, striving to expand ourglobal markets and aiming to be the worlds leading and most trusted family ofonline travel brands that aspire to deliver the perfect trip at the best pricefor every traveler.

    Responsibilities

    InternalTechnical Response

  • Provide the first technical response and feedback to the local team for system connectivity related concerns
  • Identify possible causes and take care of individual and/or basic issues
  • Forward any universal issues to regional or global headquarters with accurate and complete description of the cases for long term solution if needed

    • PartnerIntegrations / Technical Engagement Management

  • Perform end to end testing with partner system connectivity.
  • Provide API integration and testing support, both internally and externally
  • Create and maintain accurate integration documentation for new integration, enhancement and migration
  • Work with internal teams and partners to analyze/troubleshoot integration and operation issues
  • Assist with Pilot/Beta process, acting as the liaison between Client/Support and Partner

    • Requirements

  • 2-3 years' experience in the hotel front desk and/or reservation systems is a PLUS. Especially appreciated some previous knowledge of CRS, PMS, and any other hotel distribution systems and API Languages (XML).
  • Excellent communication skills in English, and Chinese is a PLUS, both written and oral. Any other European languages will be PLUS.
  • Great communicator with strong learning ability and desire to take ownership of the system
  • Strong stakeholder management across both technical and commercial teams
  • Be able to multitask, prioritize and escalate when needed.
  • Internet Savvy
  • London is the first place to work, followed by Barcelona

    • Keypoints:

  • Entry level, we will train a candidate with great potential.
  • Hybrid working model based on local office policy

    • Trip Group

    We offer a stage to unleash your full potential and driveglobal impact. As an international team, we embrace an open and inclusiveculture that supports and respect team members in and out of the workplace.Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by setting a goal and celebrate yoursuccess by recognizing the progress you have made.

    Whats more?

  • Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
  • Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
  • We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
  • We encourage flexible work arrangement
  • Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

    • Clickto learn more about What makes travel service provider?

    Click the link to learn more about This is a Trip Where Both Your Careerand Life Can Flourish

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    Have a good trip, and see you soon