- Improve the stability, availability, and performance of critical production databases
- Provide operational support and engage in escalations for essential business systems.
- Deliver assistance with software installation, configuration, health assessments, and performance reviews
- Analyze new and complex issues, performing thorough root cause investigations.
- Offer problem-solving expertise while considering customer constraints and risk management
- Deliver architecture advisory services, including reviews and conceptual support.
- Conduct research and promptly address technical inquiries, ensuring effective communication at various organizational levels
- Educate customers on product features, best practices, upgrades and patches
- Exadata, OCI, Oracle VM, Unix
- Grid Infrastructure: RAC, ASM
- Autonomous Health Framework (AHF)
- Enterprise Manager (OEM), Grid Control
- SQL optimization, AWR, ASH, traces
- ODG, OGG, security, RMAN
- json, python, shell scripting
- Flexible and remote working
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your health
- Employee resource groups that champion our diverse communities
- Core benefits such as medical, life insurance, and access to retirement planning
- An inclusive culture that celebrates what makes you unique
Principal Advanced Services Engineer, Database - Madrid, España - Oracle
Descripción
Are you a creative engineer who loves a challenge? Solve the complex puzzles you've been dreaming of as our Advanced Services Engineer. If you have a passion for innovation in tech, we want you on our team
Oracle is a technology leader that's changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We're looking for an experienced and self-motivated engineer to work on customer premises in the Madrid (Spain) areaas our Database Specialist. Join the team of highly skilled technical experts who build and maintain our clients' technical landscapes through tailored support services.
What you will do
Become our customers' trusted technical advisor and develop a deep knowledge of their systems and needs. You'll support the operation of infrastructure and database onsite and in cloud, delivering services that drive customer success and innovation.
We also use...
What we will offer you
A competitive salary with exciting benefits
At Oracle, we don't just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. When everyone's voice is heard and valued, we're inspired to go beyond what's been done before.