Technical Customer Support Representative Renewable - Barcelona, España - Sitel Group

Sitel Group
Sitel Group
Empresa verificada
Barcelona, España

hace 1 semana

Isabel García

Publicado por:

Isabel García

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Descripción

We are looking for a Technical Customer Support Representative Renewable Energy with native level of German and high level of English to provide high-level customer support for our client, who is a leading global specialist in systems and solutions for photovoltaic technology and renewable energy.


Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client.

The Technical Customer Support Representative Renewable Energy is responsible for using communication and troubleshooting skills to provide customer support to electrical installers and end customers of our client.


We offer:

  • Permanent fulltime contract.
  • Working hours from 8 to 1
  • Competitive salary of 21000 gross/annual euros gross/annual euros of incentives.
  • 5 weeks training under contract.
  • Training start date 10/04/2023 and training hours from 8 to 1
  • Office based work with a later possibility of working remote.

Requirements:


  • A technical associate degree or equivalent combination of education is required. An electro technical qualification is preferred.
- or an (Higher) Electric Technical Vocational Certificate / Diploma (CicloFormativoGradoSuperior) or comparable experiences

  • Basic understanding of mathematical concepts, including graphical representation of data
  • Deeper interest of PV/Solar technology and systems: PV/Solar
- inverters, -modules, -monitoring & control, as also storage, and e-mobility systems, standards and normative requirements


Required languages:

  • German
  • Native or bilingual


  • English

  • Advanced (B2-C1)
Place of training and work will be in Barcelona

Tipo de puesto:
Jornada completa, Contrato indefinido

Salario: 23.000,00€ al año


Horario:

  • De lunes a viernes
  • Turno de mañana

Requisito de idioma flexible:

  • Español no requerido

Tipos de compensaciones complementarias:

  • Bonus por objetivos

Experiência:

  • Atención al cliente: 1 año (Deseable)

Idioma:

  • Alemán (Obligatorio)

Ubicación del trabajo:
Empleo presencial

Fecha de inicio prevista 10/04/2023
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