Key Account Manager - Madrid, España - Bestmedia S.L.

Descripción

The Key Account Manager will have the responsibility of overseeing the client relationship by utilizing effective communication, resolving issues, and promptly and efficiently addressing requests.

Acting as a crucial liaison between the client and our team, the KAM will be required to develop a comprehensive understanding of the clients, their requirements, and their requests, and effectively convey this information to the team in a clear and efficient manner.

• Ensure that all projects are delivered on time, within scope, and within budget as per the designated schedules.
• Manage conflicting demands from clients and the agency to meet project deadlines and budgets.
• Negotiate contracts and fees with marketing directors and client procurement personnel.
• Effectively communicate and interpret client needs and requests to the team.
• Develop and maintain comprehensive project documentation, feedback, and meeting records.
• Assist in coordinating internal resources for flawless project execution.

• Minimum 3 years of experience in a relevant role such as Key Account Manager, Sales Account Manager, within an agency environment.
• Demonstrated ability to communicate effectively with stakeholders at various organizational levels, including executives and Clevel management.
• Proven track record of delivering clientfocused solutions.
• Ability to manage multiple accounts and projects simultaneously while maintaining attention to detail.
• Provide leadership and inspiration to individuals beyond the core team, including creative teams.
• Ideally, identify, develop, and convert new business opportunities with both existing and prospective agency clients.
• Excellent clientfacing and internal communication skills, including strong verbal and written English proficiency. THIS IS A MUST
• Strong listening, negotiation, and presentation skills.
• Experienced in providing creative/art direction.