Spa Therapist - Deià, Illes Balears provincia, España - Belmond

Belmond
Belmond
Empresa verificada
Deià, Illes Balears provincia, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

La Residencia is looking for Spa Therapists to join their team for 2023, part time contract (20hrs) and full time contract (40hrs) starting March and May.

Our luxury Belmond hotel is set amongst the beautiful Tramuntana mountains in the small village of Deia, a 40 minute drive from Palma.

Applicants should be immaculately presented, demonstrate excellent communication skills and have a passion to create a unique guest experience.

You will need to have an ITEC/CIBTAC/NVQ level 3 or equivalent qualification in beauty therapy covering a variety of treatments.

You must have previous experience in a similar 5 star environment with excellent knowledge of skincare, good sales skills demonstrating confidence and competence.

Fluent English is a must and Spanish is an advantage. Applicants must hold an EU passport or Spanish work permit


Requirements:


MAIN DUTIES

  • To be fully aware of all the Spa services and facilities.
  • To ensure all treatments are performed following the La Residencia Hotel and Spa treatment standard.
  • To follow the opening and closing procedures set by La Residencia Hotel and Spa.
  • To be fully aware of the booking schedule and to keep updated with any changes throughtout the day.
  • To check and maintain equipment and product supplies at the beginning and end of each day.
  • Always check carefully the guest information prior to the treatment for any extra information about the guest.
  • To ensure the guests are not kept waiting for their treatment. Inform reception of any delays or changes.
  • To ensure all Spa treatment rooms and areas are kept to a professional standard, clean, tidy and set up to the La Residencia Hotel and Spa standards.
  • To ensure all areas of treatment are fully equipped and ready prior to the treatment commencing.
  • To ensure the guests are always greeted using the standard greeting and by their name.
  • To always check the guest comfort during the treatment by monitoring air circulation, lighting and music level.
  • Be familiar with La Residencia Hotel, room features, activities and services.
  • To always note any guest comments or complaints, then report to the Spa Manager/ Assistant Manager.
  • Always go out of your way to satisfy the guests requests and if an item or service is unavailable to search and offer an alternative.
  • Any personal approaches made by male/female guest should be stopped immediately and reported to the manager.
  • To report for duty punctually wearing the correct uniform at all times.
  • To maintain a high standard of appearance and hygiene at all times including hair tied back and clean short fingernails.
  • To attend meetings and briefings as requested.
  • To attend all scheduled training programs.
  • To ensure the wastage of products and cleaning materials is kept to a minimum.
  • To ensure that equipment is cleaned and maintained and handled in accordance with department standards.
  • To perform any other reasonable tasks as directed by the Spa Manager/Assistant Manager.
  • To not smoke, consume alcohol or use unprescribed drugs whilst at work.
  • To promote and maintain a relaxed and peaceful atmosphere in the Spa for both guest and staff.
  • PURPOSE OF JOB: To perform the spa treatments within your scope and education.
To maintain professional standards of treatments and personal appearance to comply with La Residencia Hotel and spa policy procedures at all times.
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