Administrative Support - Barcelona, España - Watson-Marlow Fluid Technology Group (WMFTG)
hace 2 semanas
Descripción
_Location:
Barcelona, Catalonia, Spain, 8940_
_Salary:
Competitive Basic + Corporate Package (Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more)_
Why Watson-Marlow:
At Watson-Marlow Fluid Technology Group you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job.
Our business is built by a diverse team of engineers, sales teams, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more.
We now have a requirement within our sales support team.
This team is an essential part of the Watson Marlow business; processing the day-to-day Sales office transactions, working to the procedures and deadlines set by the company.
You will look to review and highlight improvements within the department as well as get the opportunity to build and maintain good relationships with our valued Customers and Colleagues (internal and external) in an efficient manner.
- Whilst _
_full training provide__d experience working with customers and using MS office or other similar IT packages is required to succeed in this role._
This role will focus on:
- Provide direct customer contact in taking orders from various communication channels.
- Order processing, follow up, invoicing, payment follow ups, logistics support.
- Where appropriate, direct customers and potential clients to the most appropriate team.
- Aftersales Support
- Take a lead on Return Goods Authorization's (RGA)
- Specify and produce standard product quotes within the timescale specified.
To be successful in this role, you will need:
- Experience working with customers.
- Familiar with MS-Office world.
- Preferably MS-AX experience or strong general IT user skills.
About Watson-Marlow
Every day, we help companies across the globe to be more efficient and sustainable.
