Retail Manager - Madrid, España - LVMH Fragrance Brands
Descripción
Position:
Within the Travel Retail Europe management team of LVMH Fragrance Brands (Parfums Givenchy & Kenzo), the Retail Manager is responsible for:
- Developing sell-out and improving market share in collaboration with the Area Manager
- Ensuring that the Brands' image is in line with all guidelines
- Managing the Beauty Consultants' team (BCs) on a daily basis
- Define and support the sales targets for each POS on a yearly/monthly/weekly basis
- Visit the points of sales of the area on a regular basis (at least 60% of the work time)
- Ensure adapted stock levels by working hand in hand with Shop Managers and the Area Manager
- Develop a close working relationship with Shop Managers (sharing key business data, negotiating local opportunities, defining targets, presenting the brands' strategy, etc.)
- Suggest points of improvement and identify opportunities for sellout development
- Complete and send activity reports to management including, but non exhaustive, sales, shop visits, visual merchandising, trade, competition reports.
2° / Manage the sales force:
- Oversee the recruitment, evaluation and development of the LVMH Fragrance Brands BCs
- Ensure promoters' coverage on key events/period with trained and dedicated promoter teams
- Motivate retailers' generic sales teams (presentation of new products, sharing of key figures & performances, motivation for objectives to reach, etc.)
- Train and coach BCs from LVMH Fragrance Brands in brand sales techniques, product novelties and catalog
- Make sure the BCs from LVMH Fragrance Brands follow the brand's guidelines (grooming, selling signature, role as ambassadors at the point of sales)
- Train the promoters before a key event/period
- Train the generic teams on novelties
4° / Set-up Brand events:
- Work with the Area Manager & the Category Manager to define the events' quantitative and qualitative objectives
- Handle the setup of POS events, following the Operational Marketing guidelines
- Help to define an optimal event schedule considering local and cultural events
- Send event reports and results to management (quantitative report, qualitative information & key learnings)
- Set-up merchandising planograms defined by the Operational Marketing and adapt them if necessary, to the sales space, according to passenger profile, assortment and sales
- Optimize the POS advertising material, visuals, testers per POS according to visual merchandising guidelines
- Update the merchandising database and photo library
Profile:
Master's degree (such as from a business school) or equivalent.
Experience in Travel Retail would be a consequent advantage.
Fluent English and Spanish mandatory. Portuguese and any additional language would be a plus.
Personal skills / key LVMH skills identified for the position
- Customeroriented
- Action and resultoriented
- Analytical skills
- Enjoy challenges
- Ability to motivate & federate teams
- Rigor & Organization
- Proactivity
- Autonomy
- Search for excellence: quality and effectiveness
Additional information:
- Position based in Madrid
- availibility to travel (at least 60% of the work time)
- Experience in Travel Retail would be a consequent advantage.
- Fluent English and Spanish mandatory. Portuguese and any additional language would be a plus.
Recruitment steps:
- Interview with HRBP LVMH LFB Spain
- Europe & Africa
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