No se aceptarán más candidaturas para esta oferta
- You will be working as part of an international team, with the expectation to share updates on projects regularly
- Work according to cyber security policies, compliance standards
- Take care of all on site infrastructure (Access - AV - Security systems) within the office
- Being the face of customer technical support in the Barcelona office, working closely with the office manager and the rest of the Workspaces Europe team to ensure office-based client project teams are working efficiently
- Work with the IT Procurement lead to replace and renew Macbooks
- Facilitate new hire orientations, making sure laptops are shipped to new hires on time and helping Thoughtworkers set up their new devices.
- Work closely with the Europe-wide team, and global team on large projects
- Work closely with the IT Delivery & Tech leaders on priority projects
- Aid and consult regarding office operations and improvements
- Work to support North America, European and Latin American users through our ticketing system
- Advanced level of english.
- Ability to problem-solve and troubleshoot hardware issues for our Macbooks, AV rooms & some of our internal systems
- Effective collaboration with internal clients
- Ability to think analytically and propose improvements.
- Ability to provide excellent customer service face-to-face, and also remotely
- Additional experience with aiding or implementing cyber security certifications is a bonus
- Experience using and supporting video conferencing (audio, video troubleshooting)
Technical Support Consultant - Málaga, España - ThoughtWorks
Descripción
Job responsibilities
Job qualifications
Technical Skills
Professional Skills
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Job Details
Country: Spain
City: Barcelona
Date Posted:
Industry: Information Technology
Employment Type: Regular