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    • Sr. Manager Revenue Operations - Barcelona - Preply

    Preply
    Preply Barcelona

    hace 3 semanas

    Default job background
    Descripción

    We empower people's progress. At Preply, we create transformative learning experiences.
    Our approach is human-centered and tech-enabled, delivering real impact.
    So far, 90,000 tutors have delivered over 20 million lessons to learners in more than 175 countries.
    Every Preply lesson sparks change, fuels ambition, and drives progress that matters.

    Meet the team

    We've built our reputation by excelling in the B2C market, and now we're revolutionizing corporate learning with our Business solution.
    Our platform empowers companies to upskill their employees in languages, equipping them with confidence and communication skills needed to excel.

    About the Role

    This is an exciting opportunity to join our team as a Sr. Manager of Revenue Operations & Tooling, where you'll be pivotal in enhancing Preply's B2B toolstack, centered around Salesforce, to empower our teams to reach peak performance.

    Key Responsibilities

    • Optimize Sales Efficiency & Outbounding – Drive pre-sales and sales efficiency through efficient outbound toolstack, ensuring targeted lists and optimized workflows that maximize engagement and conversion.
    • Pipeline Visibility & Forecast Accuracy – Maintain and improve clear, real-time pipeline views in Salesforce, enabling managers to forecast accurately and prioritize effectively.
    • Enhance Communication & Coaching Tools – Ensure seamless, effective tools within Salesforce for email, follow-up, calling, and real-time coaching, collecting insights to support Sales, Product, and Marketing strategies.
    • Integrate AI & Market Innovation – Lead integration of AI tools that enhance efficiency and personalize outreach, ensuring Preply stays ahead of market trends to drive team productivity.
    • Capture Customer Sentiment & Retention Insights – Capture and analyze customer sentiment through multiple data sources to guide effective client management and enhance retention.
    • Tooling Budget & Vendor Management – Manage tooling budget and vendor relationships, ensuring all tools deliver strong ROI and align with Preply's growth goals.
    • Data Quality & Consistency – Champion data integrity across Salesforce and connected systems, implementing automation to reduce manual tasks and ensure accurate insights for customer-facing teams and senior management.

    What You Need to Succeed

    • Expertise in Salesforce & B2B Toolstack: Deep technical knowledge of Salesforce and B2B sales tools, with a proven ability to enhance tool effectiveness for sales, marketing, and customer success teams.
    • B2B Scale-Up Experience: Hands-on experience driving revenue operations in a fast-paced, scaling B2B environment, bringing best practices for optimizing processes and tool adoption.
    • Strong Business Acumen & Growth Focus: Strategic understanding of B2B sales cycles and customer dynamics, with the ability to translate business goals into operational strategies that empower customer-facing teams.
    • Data Quality & Insights Proficiency: Expertise in managing CRM data integrity and delivering data-driven insights for accurate forecasting, pipeline visibility, and actionable decision-making.
    • Leadership & Cross-Functional Collaboration: Proven track record of building high-performing teams and collaborating effectively across departments, with excellent communication skills to align cross-functional strategies and drive shared goals.

    Why Work at Preply?

    An open, collaborative, dynamic, and diverse culture;A generous monthly allowance for lessons on Preply.com, Learning & Development budget, and time off for your self-development;A competitive financial package with equity, leave allowance, and health insurance;Access to free mental health support platforms;Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;

    The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting).

    Our Principles

    • Care to change the world - We are passionate about our work and care deeply about its impact to be life-changing.
    • We do it for learners - For both Preply and tutors, learners are why we do what we do.
    • Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
    • Now is the time - In a fast-paced world, it matters how quickly we act.
    • Disciplined execution - What makes us disciplined is the excellence in our execution.
    • Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
    • Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point.
    • Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion.
    • Challenge, disagree, and commit - We value open and candid communication, even when we don't fully agree.
    • One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions.

    Together, we support and celebrate each other's progress.

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