Operations Assistant/insurance Technician - Madrid, España - Page Personnel España
Descripción
Operations:
Enter risk and policy data in to the Operation system(s) within the defined Service Level Agreements.
Provide feedback and follow up branch requests with IT team in order to accomplish needs.
Work with the Operations team, Active Underwriter, Underwriting teams, and IT on a continuous basis to review and monitor key underwriting controls including UW ones (PBQA), production.
Enter schedule data and quotations accurately into the system in an accurate and timely manner following internal timings.
Log all bound, quoted, working and declined risks into the business log immediately.
Produce standard and ad-hoc reports as required.
Understand and work on all Operations and Administration systems, Salesforce (data processing), SPARC & Eclipse (Production and Premium management)
Ensure TAXES are correctly declared and processed internally. Review signings to avoid mismatching which cause differences in PRM allocations.
Administration:
Issue policies, endorsements or certificates, of bound business, coordinately.
Ensure company, market and client related documentation are issued (internally and externally) accurately and on time.
In collaboration with the Underwriter(s), Ensure that Underwriting files are complete and accurate. Obtain any outstanding items from the underwriting team or broker.
Control manage and follow up RI front and Outwards premiums and accounts in order to ensure a good service and efficiency between companies and us.
Participate, understand and assist in the implementation and improvement of the Underwriting Process of the branch and follow up processes and internal rules and controls as established.
Start, control and follow up TOBA signing process between the company and brokers ensuring systems are updated and records include signed documentation.
Ensure Claims are properly reported and follow up with claims manager. PRM status vs claims in clients and accounts.
Ensure previous years audit gaps reported are correct and information is in well order for each and every client.
Credit Control:
Assist in controlling debt in a weekly basis focusing in keeping older debt empty.
Ensure stage and comments for Finance team are up to date in the finance system.
Manage the issuance of monthly statement to the brokers and coordinate with the business regarding outstanding premiums. Save all statements, bordereaus and closings per client in daily basis.
Follow up coinsurance / Claims and other outwards payments are done and identified.
Assist with credit control and provide support to the credit control team with aged debt and excess cash queries when required as well as data reporting.
Manage important cash accounts before they fall into AGE DEBT in order to avoid amounts impact and get the premiums dully paid as early payments. Assist with and investigate any directly received cash in the bank accounts to establish allocation to Policies identifying and controlling missing amounts.
Undertake other appropriate ad-hoc tasks as requested by the management team
Great projection|Multinational environment
A high level of English and experience in the insurance sector are completely mandatory.
The ideal profile would be someone with between 1 and 3 years of experience in a multinational insurer, who is used to speak in English on a regular basis in his position or with experience abroad.
Luncheon vouchers, medical and life insurance, pension plan, English classes, internal events, mentoring...
We are looking for someone with admin and operations skills, with at least 1 year of experience in the insurance market and a really high level of English.
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