Español - Ceuta, España - Black Pen Recruitment

Black Pen Recruitment

Empresa verificada

Ceuta, España

hace 1 semana

Publicado por:

Isabel García

beBee Recruiter

Descripción

Job Title:
Español | Spanish Speaking Customer Service Host (Call Center)

Start Date:

ASAP

Location:
Ceuta, Spain

Job Type:
Full Time | Hybrid

Salary:
€19, Base) + Benefits

Curriculum Vitae (CV)/Resume: Please submit your CV in English

Requirements:

Fluent in Spanish and English (Written & Spoken)
EU Passport
Completed Matric/High School Qualification
Minimum 1 year work experience
Able to work rotating shifts
Located in Spain

Benefits

25 days annual leave (Increasing yearonyear)

Hybrid working model

Up to 6 days a month working from home
Pension with matching contributions starting at 5% to 8% (increasing yearonyear)
Life Assurance 4 x annual salary
Income Protection 2/3 of annual salary for a period of up to 5 years
Medical Plan
Meal Vouchers €250 per month
Up to €200 a month for the use of the ferry, helicopter, or car and petrol"
Team socials
Learning and development (Internal and external courses)
Long Service Awards

Shift times:

Shifts: Morning, Afternoon and Night

Responsibilities

Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
Processing pertinent information into relevant databases
Customer relationship building & management
Problem solving tasks during shift
Handling and taking full responsibility for customer related queries
Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
Performing extra tasks given by managers / shift supervisors as required

About the Company
Our client is a proud partner for a leading online sports brands worldwide.

Based in Cape Town with offices in London and Portugal, they provide market-leading services to our international client base, while successfully managing, supporting and promoting established online gaming brands.

From digital marketing, software development and business intelligence to design, training and communications we nurture and create career growth for all their people.