B Cx Specialist @ E-Commerce In Print (Dutch, German And French Native) | Fyw890 - Valencia - Wewow

Descripción

Unlock a Career Adventure in Valencia, Spain

At weWow, you'll thrive in a dynamic environment collaborating with renowned and fast-growing brands. Our international community is passionate about personal and professional growth.

About the Company

We're a growing company specializing in printing services for businesses. We focus on delivering high-quality personalized printing solutions while ensuring exceptional customer service.

Our Values

We value teamwork, continuous improvement, and a customer-centric approach, making it a great place to work. With a strong emphasis on innovation, reliability, and customer satisfaction, we strive to provide tailored printing solutions that meet the unique needs of our clients.

Job Opportunity

We're assembling a dynamic team of three individuals to kick off a new project. We're looking for:

• Native Dutch Speaker
• Native German Speaker
• Native French Speaker

Day in the Life

As a B2B CX Specialist, you will be the first point of contact for our customers. You'll engage with them through email, phone, and chat, providing a friendly and professional experience.

Key Responsibilities

• Offer expert product advice and troubleshoot issues
• Resolve complaints promptly, ensuring complete customer satisfaction
• Track orders, deliveries, and billing questions
• Maintain accurate records of customer interactions and requests

What We Value in You

• Fluent communication skills in Dutch, German, and/or French
• Passion for the printing or design world
• Customer-first mentality
• Creative problem-solving
• Adaptability to new systems and tools