CRM Senior Project Manager - Madrid, España - Publicis Groupe

    Publicis Groupe
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    De jornada completa
    Descripción

    Job Description

    Overseeing the day-to-day operations and ensuring that the operations runs efficiently and effectively. Coordinate and manage operational activities to achieve the goals and objectives according to markets needs.

    What are the responsabilities?

    Ensure operation:

  • Privileged interlocutor of the IT& Data CRM teams .
  • Make sure partner's SLA are respected
  • Process & Quality improvement
  • Main contact for country requests (main contact coordination with other countries)
  • Qualifications

  • Excellent technic knowledge of CRM
  • Understanding of business needs
  • A datamining sensitivity
  • Fluent in English (written & spoken)
  • Spanish is a plus, not required for this role